FlyerTalk Forums - View Single Post - Ask me a hotel question

Aug 26, 2002 | 7:04 pm

#140

aisleorwindow

FlyerTalk Evangelist

Join Date: Jul 2002

Location: Still going through ORD security when boarding has already started

Programs: AA EXP, UA Silver, HH Gold, Bonvoy Gold, IHG Plat, Hyatt Disco, Reno Air MEGA Platinum

Posts: 10,323

Quote:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by KathyWdrf:

Quote:

Originally posted by sfvoyage:
Very enjoyable and informative post...

One thing I'm curious about is how is the frequent guest award program administered? Do hotels get reimbursed for free stays claimed by guests?

Thanks.</font>

Yes. Take a look at the Starwood forum under FT Miles, for example: a lot of recent discussion about the award cancellation policy, in which the topic of reimbursement comes up.

Also, sometimes the rate paid by the frequent guest program to the hotel for an award stay is shown as the "rate" on the hotel folio. Example: A rate of $60.55 was shown on my free Friday and Saturday award at the W Seattle (a hotel that normally charges rates in the vicinity of $200 or higher). This seems to indicate that the reimbursement is at "wholesale" rates rather than "retail."

Kathy

Thanks Kathy, great info.! This explanation certainly makes a lot of sense.

Reply