Join Date: Nov 2015
Location: Welwyn Garden City, UK
Programs: BAEC Blue, IB Plus, AY Plus, HHonors Diamond, BW Diamond, Hertz President's Club
Posts: 15
That's correct. From my days working at BW, the points are deducted by the hotel upon arrival as the bookings paid with points are fully flexible and it's a PITA to refund the points if these have been deducted in advance.