Old Jan 22, 16, 7:44 pm
Join Date: Mar 2012
Location: EWR
Programs: UA 1k, Hyatt Globalist
Posts: 119
Quick update to my last post #381:

Arrived early to PHL and a great agent willing to work with me. She admitted that she hadn't processed many of these vouchers yet (pmUS) but I had the time to wait and said take your time. She worked on it and ended up calling a supervisor (pmAA) to help with one part but was successful! Printed out my residual voucher as well as the ticket confirmation.

Much better IMO then putting it in the mail...
bakster21 is offline