Originally Posted by
JDavis625
For what it's worth, I submitted a claim today for an IC property which was denied because I booked with breakfast (even though the competing website offered the same room with breakfast cheaper) instead of the lowest, base rate (without breakfast).
Sounds like the goal of the BPG offer was to shut down competing sites and I'm sure a considerable bonus for the managers is involved. Now it's time to show that fewer and fewer valid claims are coming in in order to cash out the bonus payment...
Claiming that they cannot compare a OTA rate with addons with a IHG rate without addons is already ludicrous. Telling you that you cannot BRG any rate with breakfast is unbelievable...
HTB.