Half way there, so far--Hilton Rose Hall Jamaica
Thanks to all those who responded to my initial post, finally I was contacted maybe 3 weeks ago by the Manager of the Rose Hall Hotel; she asked for some further details especially the name of the manager who made the initial offer (oh BTW, the person who made the initial offer was the manager who was calling me). Shows me that nothing was inserted in her daily logs.
HOWEVER, to date I have heard nothing further, despite her telling me for a second time that she would forward me a Be Our Guest certificate.
Guys at HH Honors and/or the hotel I realize you just got over the Xmas rush, but let's get on with it. You very easily ruined my day at the hotel, can't you complete your end of what was promised.
SAS