Old Jan 19, 16, 1:38 pm
Join Date: Nov 2013
Location: DCA
Programs: AA Gold .... Soon PLT....
Posts: 319
What am I doing wrong?

Hi all,

Have a problem I've encountered a couple times now... When I purchased the ticket on aa.com I requested an upgrade and the itn page on aa.com states "upgrade requested"... Checked a couple times after that and it still states "upgrade requested"... Then I get to the airport and check in.. Still states "upgrade requested"... When I get to the gate I'm nowhere on the upgrade list. I went to the GA and asked and she said that I wasn't on the list....

What am I doing wrong? Should I call and verify that I'm on the UG list for every ticket I want to try to upgrade??
FlyingLaw is offline