Old Jan 17, 16, 1:33 am
  #31  
Unterwegs
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 4,482
IC Nha Trang

IC Nha Trang

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Extremely. Have been at the hotel a few times, see my old reports, not much has changed)

Which room did you book and which upgrade did you receive?
Booked cheapest (which they normally upgrade to a 2 room suite with almost no view). Accepted their offer to upgrade to their executive suite for a reasonable amount. Also Club Access

How are the rooms?
Very nice, great view (even the bathtub has a 180 degree ocean view), spacious (2 rooms plus big bathroom, extra toilet)

How is the exec. lounge?
Good, great view, friendly service. Food quality and selection (too much fried, many items with almost no taste) still lacking

Did you receive a welcome gift?
Yes, also laundry voucher (2 items per stay), water, fruits

How was the minibar?
Some large bottles of alcohol (like Bangkok), otherwise average

What was good and what was bad?

+ Staff (everybody is attentive and helpful. Concierge needs more local knowledge)
+ Location (View, lots of restaurants etc in walking distance)
+ Breakfast at main restaurant
+ Hotel was very busy around new year, but service was still very good

- Need to cross a busy street to go to the beach. Beach area too small and not enough chairs when the hotel is busy
- Pool is small and during wintertime in shadow after around 11 am

Value for $ or Priority Club Points?
Great value

Would you return?
Will. next visit in April
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