Originally Posted by
returnoftheyeti
I am not unhappy with UA customer service, I am just glad I caught it early. How often does stuff like this happen to non-savvy travelers. They go to check in at 24 hours, or show up at the airport and find out their tickets are just gone? What do they do?
They show up at the airport and are told they do not have valid tickets. Occasionally they post their stories in this forum, and 25% of the people who respond claim it is their fault, not UA's.
Best practice with a *A partner award is to confirm with the partner that you are actually ticketed. Or at least check the ticket on the Saudia site.
Saudia.