Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
To add another point of reference: I've been averaging about 36hrs for a response time on BRGs recently. On a positive note, I'm 2 for 2 on accepted claims this week.
-FlyerBeek