Name of the hotel: Pullman Schweizerhof Berlin
What is your Le Club status? Platinum
Were you (or for multi-stayers were you generally) happy with the hotel/stay? Quite happy.
Which room did you book and which upgrade did you receive?
Booked superior (standard room) upgrade to next category "deluxe"
How are the rooms?
Pretty basic and quite dated, esp. bathrooms. Though spacious
What was good and what was bad?
Good:
- Got an upgrade, drink voucher and late check-out (5 pm) without asking
- The pool and spa area were under maintainance, but they have an agreement with Intercontinental (on the other side of the street) for free access. Not very convenient for this season, but still a good opportunity (never tried the spa at this pullman, but Intercontinetal Berlin is very nice).
Bad:
- No welcome amenity whatsoever.
Did you get club lounge access? How was the lounge?
- No lounge
What about welcome drinks, welcome amenities or any other special perks?
- Welcome drink voucher handed over at check-in. Could be used for special category "Pullman signature cocktails", wine, beer or soft drink.
- No personal greetings by management.
- No welcome gift.
Value for $ or Vouchers? Would you return?
- Not bad, but would get Hilton with lounge access for the same price.