Originally Posted by alexj7

Has anyone seen this before where the MVP rate causes a 90 day cancellation policy? Happened to me at the Doubletree Times Square. Never heard of this before so it just screwed me over and no one will cancel it for me. I booked only 2 weeks out so it was effectively a non-refundable reservation.

I'm used the the Hilton website making it very clear when it is non refundable. Unfortuntaly this was only clear if I read the cancellation policy. I've booked hundreds of times so I don't read that stuff closely anymore.


edit: Looks like it is just a hotel policy. What the hell? Is there no brand standard here? If I book through hilton.com I expect normal policies and that includes easy cancellation unless it clearly says advance purchase.