Originally Posted by Diver83

So this my first post, and the armageddon brought me in here like many others. In the meantime while the dust settles, I encourage everyone to write AMEX at their address in the email. Ask for a specific redress to your account and to numerate transactions. If AMEX is unwilling to even answer questions over the phone, they should have thousands of letters sent to them demanding specific answers. This takes time and money to answer each one, even more so if a chain of correspondance happens. All the best to you guys.