Originally Posted by
colleged
I just talked to Citi. On the personal and business account, was told they look for 18 months from the date the last bonus was received rather than 18 months from the last opening or closing of the account.
Do I believe what Citi told me or what I see posted here?
You can talk to citi 5 different times and you will probably get 5 different answers, you can read the wiki about citi CSRs and makeup your own mind whether to believe what you were told or not.