Originally Posted by
IceTrojan
She also did everything she could to make up for the experience, and we were satisfied with the results. The rest of our stay was fantastic, and service was great throughout the rest of the day. We would totally come back.
What was the service recovery?
As far as I am concerned no room in this hotel is quiet, unless you're in a suite. The doors have almost an inch gap at the bottom which allows all noise in the corridors to keep you awake at night.
I too have been assigned a room next to the elevator which amplifies the noise situation immensley. I also find that the water pipes screech through the walls above and next to you.
I refuse to stay here unless I'm confirmed into a suite.