FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Old Jan 5, 16, 11:48 am
  #15  
travelislife
 
Join Date: Jul 2011
Location: Melbourne
Programs: QF Gold
Posts: 1,067
Originally Posted by mitpat474 View Post
Quote:





Originally Posted by travelislife


So just had one denied because the 3rd party includes breakfast where as IHG does not. That seem ludicrous. IHGs site is obviously more expensive without the breakfast!




It might seem that way, but the rules are the rules. The game is the game. Youre comparing oranges to tangerines.
Okay look at it not as a game. Look at it as a punter, not an FT member. They advertise all over the place their BRG. As a punter I would believe the third party is offering a cheaper rate for more product so really IHG should match/beat it! All this ends up doing is putting a sour taste in people's mouths and turning them off IHG.

I know their BRG is generous but it is just silly that a cheaper 'package' does not beat a 'package' that is more expensive on IHGs website.
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