FlyerTalk Forums - View Single Post - Boarding door closed and seat given away 25 mins before departure. Any recourse?
Old Jan 4, 2016, 10:05 am
  #149  
Surftel
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Join Date: Nov 2007
Posts: 8,796
Originally Posted by Soccerdad1995
Here's something I have never really understood about airline scheduling.

Why don't the airlines simply publish the "boarding end time" for flights, instead of the departure time?
United does. In fact they print it on your ticket.

In this case United chose to unilaterally change this time without notifying their customer. The customer arrived at the gate prior to the deadline, with plenty of time to board, but was stranded due to the GA actions.
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