Crew stuck in Customs...
UA1948 IAH-PHX Jan 3rd.
Delayed at least 30 Minutes due to crew stuck in Customs/Immigration in an earlier flight. Presumably, this earlier flight was also delayed.
This highlights the operational problems in this airline. Really, why do you have pilots with such a short turnaround time between flights? Really, this gap should be in hours, not minutes.
Really disgusting.