TBD

This one was quite aggravating - not just because of the error, but also because of AA's non-response.

On 29 Dec (or so), I was searching for award travel on 1 January LAX-PHL. The mileage pricing options came up with 1 January on the left side (the trip summary).

When I clicked on the flight, though, it changed me to 31 December. No notice that it had changed other than the new date in the flight summary.

I booked it not realizing, but only noticed because I was adding it to my calendar. Good thing - otherwise I would have been in a pretty bad mood at the airport (and I'm certain AA wouldn't have helped m).

I emailed it to AA. Their response was "oh it looks like you've got it corrected now" and that was it.

I could repeat the error on their site afterwards and even took screen shots.