FlyerTalk Forums - View Single Post - Boarding door closed and seat given away 25 mins before departure. Any recourse?
Old Jan 2, 2016, 9:29 am
  #118  
Soccerdad1995
 
Join Date: Feb 2014
Programs: UA Plat, SPG Gold, Marriott Gold
Posts: 677
Originally Posted by JBord
This is a great point. The GA probably thought it was the right thing to do. I'd hope the OP gets compensation without a fight, and the GA gets a quick reminder/retraining on this.

Nothing more is necessary.
UA has already violated the DOT IDB rules by not providing immediate compensation in the form of cash or cash equivalent, and by not notifying the OP of his IDB rights. Both of these appear to be common violations by UA, so I would add that a significant fine for UA is also in order.
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