Originally Posted by
Toronto1970
Is the actual ticketing done in one department worldwide or is that distributed by call centre as well? If I made the reservation through the NZ number, should I stick to that, or can a US agent push it up the ticketing queue as well (if you can find one to agree of course)
Haven't used the NZ office myself, but the AU office is very helpful
I had an MH booking which had a TTL showing in it - the US office was as unhelpful and couldn't care less that the reservation would expire unless ticketed but the AU office , when I mentioned it was there, phoned the ticketing department and had it issued immediately
If the NZ number goes to the same people, then will be a great place to call. If you call the US office ( and you can get an agent that can actually be bothered to help ) it will end up having to be repriced in USD . I would suggest calling NZ