Old Jan 1, 16, 12:16 pm
Join Date: Aug 2004
Location: HKG
Programs: AA EXP
Posts: 541
Is anyone having issues with AA unable to see EY award space? I've had a few Exec Plat agents unable to see seats EY shows as available for Guest Seat (not Open Seat, which AA does not have access to) for redemption in F on AUH-SYD on a number of dates and flights. I haven't had this issue before with EY.

Edit: One agent said she was accessing EY inventory via Direct Access (I think that was what she called it). Is there another way to access availability on EY?
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