Old Dec 31, 15, 2:27 pm
Join Date: Jan 2013
Programs: Global Entry
Posts: 430
Originally Posted by Hammer0425 View Post
Some of the United Express carriers don't have electronic ACARS which means paper weight and balance. They're closing the door more than ten minutes before departure, if you're there or not. Also, with the weather at the various hubs this week, there could have been a call for release program. If you have a 2pm departure, the pilots call and request 2pm and are told they're released at 2pm, they're going to tell the gate agent they need to be moving no later than 1:50. If they're doing paper weight and balance, it means she's closing the door 1:35-1:40pm.
No that shouldn't be happening. The door should not be being closed more than 10 minutes prior to departure, unless all pax are aboard. UX still has to abide by UA's contract of carriage. Electronic ACARS or not, that's ridiculous.
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