Old Dec 31, 15, 2:12 pm
Join Date: Feb 2014
Programs: UA Plat, SPG Gold, Marriott Gold
Posts: 677
Originally Posted by Often1 View Post
This thread is full of terrible advice. And the conclusions are simply wrong.

The flight was served by a CRJ-200 with 50 passenger seats. DOT IDB rules exempt flights served by aircraft with less than 60 seats. Thus, while OP was likely involuntarily denied boarding, he is due $0 compensation.

OP should nonetheless file a short & sweet complaint with UA noting that he was at the gate with a valid BP at T-21 and that he was denied boarding. Let UA sort it out. UA will explain why the flight is exempt, but will likely toss some miles as a customer service gesture.

The DOT complaint is, of course, a waste, because there was no DOT violation.
Here is what I was able to find on the DOT.gov website. Is this info incorrect, or is there something else that provides the blanket exemption you are thinking about? I did find a blanket exemption for aircraft with less than 30 seats as well as a few other situations that are not relevant here.

* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints
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