Old Dec 31, 15, 2:00 pm
Join Date: Jul 2013
Location: MRY - CNX - TXL
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Posts: 7,058
Originally Posted by fly18725 View Post

Since you checked in online but hadn't cleared security by T30, the GA may have thought you were a no-show.

I'm not saying the GA was right, but if you're going to address this with United, it helps to also look at things from their perspective.
Does the GA have visibility of a pax clearing security?
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