Originally Posted by
WineCountryUA
If this was 30 Dec 2015
The wiki of
http://www.flyertalk.com/forum/unite...solidated.html listed the key elements of IDB.
CRJ-200 appears to be the scheduled aircraft and there was no downsizing.
The 60 seat IDB limitation only applies if a weight restricted flight.
The check-in/gate time seems to be the only criteria for UA to claim for exemption.
Sounds like a over zealous, under trained UX GA but the offloading time stamp will be critical.
Complain to UA , ask to for IDB and flight credit.
If no resolution in 5 days, contact DoT would be my path.
UA was contacted at the gate, they had their chance. Today is the day to file a DOT claim since the airline will actually have to answer it.