ndhapple

Hey folks,

My folks were trying to get from IAH-BFL in May. They were initially booked on the morning non-stop from Houston, but got an email today saying they were being rerouted with a connection in Denver.

Here's where the tale gets strange -- the online timetable shows the morning flight still exists, albeit with a different flight number. Simple solution, call UA and asked to get put back on it right? However, when I tried to pull up the city-pair on (dot)bomb, it only shows the night flight (departing 9pm-ish) with no morning flight listed.

Any ideas what I should do? The connection is really not optimal because we're traveling with my elderly grandmother who would have real trouble walking Denver's mile-long concourse.