Lyft Las Vegas took detour that's 4x longer
Friend took Lyft for the first time and the driver took a scenic highway route that's 4 times longer! Route is Las Vegas Airport to MGM Grand. MGM Grand being right next to the airport, there was absolutely no reason to take the highway.
Friend asked driver to take local road (per my instruction) but driver claimed the highway was faster (which is absolutely not correct)
What recourse are available? Does Lyft have a phone number (can't find on their website).