Originally Posted by
mechu
I just made a points + cash reservation after the website came back online. Instead of showing the confirmation after final step of clicking on book reservation, I was shown a message in red saying that the type of reservation made will not appear in my account and cannot be modified online.
There was no confirmation email nothing... I did get a generic mail warning me about a recent account activity involving points deduction
Why Hyatt would not send a confirmation and not have reservations reflected under the user's account is leaving me completely baffled
Absolutely crazy!
Just got off the phone with HGP and they can't see the reservation on their end as well! Seriously maddening to have to waste time to sort something basic like this out...