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Thread: Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)
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Old Dec 19, 2015, 8:35 am
  #141  
Blueskyheaven
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by I Love to Travel
I can't login on either full site or app. But, I was able to log on via the mobil version on iPhone. I needed to cancel 2 reservations. I was able to do so and I got email confirmations for both. One reservation was on points and I can see the points are back in my account.
I had to call to cancel award reservations and the website wouldn't allow online cancelation. But that was almost a year ago.Is it a new feature that you can cancel bookings online?
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