http://www.flyertalk.com/forum/trip-...5-ewr-sfo.html
"Hello FlyerTalk!
This report will focus on my recent trip to San Francisco, CA on United’s updated version of their PS service - EWR to SFO, in BusinessFirst. Ever since UA left JFK and moved their PS operations to EWR, there have been some hits a misses, mostly service and operational issues. I however experienced both issues. Enjoy reading! "