Originally Posted by FlyWorld

Is it really a new site?

When I use it, most of the time, it starts with a new slickly designed page, and then it jumps to a legacy Continental page.

It looks like "lipstick on a pig" - they just designed a handful of boxy/trendy pages on top of the old Continental site and revert to Continental UI/functionality for most functions.

I find the design/functionality of award search to be very good, initially, but then when you actually try to complete a booking, it blows up. If they were actually capable of competent execution, this has the potential to be an improvement, but alas, it's just more bugs, more problems, more time, more calls, more frustration.