Old Dec 6, 15, 9:53 pm
  #246  
stigs
 
Join Date: Oct 2012
Posts: 139
Holiday Inn Winnipeg Airport - Polo Park

Holiday Inn Winnipeg Airport - Polo Park

What is your IHG Rewards Club status?
Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Not really. Lots of potential, but poorly-run.

Which room did you book and which upgrade did you receive?
Booked King, received same in 3/4 empty hotel.

How are the rooms?
+ Modern room, nice Aboriginal touches, but sparse. 3m x 3m on either side of bed empty! No ottoman or chair.
+ 9m deep x 3.5m wide, slightly larger than a typical HI

How is the exec. lounge?
N/A

What was good and what was bad?
Good:
+ Chic lobby & room, glass shower, ergonomic showerhead
+ Excellent restaurant 'The Hub' ($40 for a meal & 2 beer, rather pricey)
+ Heavenly bed
+ Fridge/microwave in all rooms
+ Decent hot tub/steam room
+ 7 minutes from Winnipeg airport

Bad:
- No chair in room
- Poor soundproofing - hallways very loud (housekeeping chats, door slams, vacuums), amplified by ceramic tiles
- Connected room very loud, you hear everything (TV, coughs, snoring, plumbing etc.)
- Roaring HVAC unit surges on & off all night in short bursts
- No restaurant/room service menu in room
- Advertise 5km shuttle, but only goes to airport
- Shady characters in lobby
- LOUD fire alarm went off 90 mins after check-in - fire trucks took 15 minutes to arrive
- Ridiculously slow/unresponsive TV - 20 seconds of black screens for each channel change

- Value for $ or IHG Rewards Club Points? Would you return?
Fine on points. Still have many issues to sort out.
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