Originally Posted by
riversair
Hi, I also go the same error. I called customer service and they said that is a technical issue. They told me there is nothing preventing me from being eligible... and they opened a "tech" ticket and told me to check in a few days.
Anyone else get this not eligible e-mail?
I got this fixed, it took calling Customer Service, they opened a "tech" ticket, they made notes in my account. It took about a week.