Originally Posted by
pompipi
I want to check with the rest on this forum if they have experienced such an incident:
I did not spend any amount on my UOB PP Amex in the last billing cycle (only transaction was the payment of the previous month's balance), but in the current statement, it was indicated that "You've been awarded additional XYZ UNI$ for spending at participating 10X F&B merchants with your Preferred Plat AMEX Card".
I always thought UOB's award of UNI$ is current, unlike DBS Points (specifically for Altitude), where the additional "points will be computed and awarded ... within 90 days after each calendar month", making the tracking of DBS awarded points especially difficult and slow.
Any comment?
This may shed some light to why UOB customer service can't for their lives compute how the miles are broken down whenever I ask them to...