Originally Posted by
AmexCent
I learned this the hard way, it has to be one single transaction that is $100 over greater. Several <$100 transactions won't do.
This happened to me, because the hotel decided to divide all my transactions in 3 <$100 transactions. I contacted via SM, explained the situation and they gave me the $100 nevertheless.
I might have helped (or not) that all the transactions were from the same hotel on the same exact date.