Originally Posted by
extramileage
When directed to the Desk in miscon situations to rebook, I always also immediately get on the phone and call the airline while I'm in the queue.
Many times, you can get your situation rebooked or resolved before you get to the counter.
I have even done this from the plane as it taxis into the terminal. If I have touched down late after the connection is gone. I had it resolved by the time I deplaned, only having to go and pick up my new tix from a counter. Everyone else on that plane who missed the same connection was scrambling for a place in the line. The miracles of moden phones....