Originally Posted by
mlqsko
Where do you draw the line of the little gesture? At 800, 900, 1000, 1500, 2000 miles? If they make one exception and it goes public, imagine how many more will ask.
Rules are rules and they are for everyone. This is not the farmers market.
That's up to Etihad I suppose. Just stating my point of view. I personally doubt anything will be done. unless it ends up at a higher desk - who could just wave it.
My experience unrelated to thing... has made me a long life customer of Lexus. I wouldn't buy any other car period. Long story short... They paid to fix my long out of warranty car ($6000+ cost) and sent me a nice flower banquet to say... we stand by our product and want you to be satisfied. It's been 14 years and I've been driving Lexus only. I suppose $6000 has paid off by few folds by now...
Some airlines do little gestures more than others. My personal experience KLM before AF. Used to do little things like this.