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Old Nov 27, 15, 5:24 am
  #11  
amnicoll
 
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,411
Originally Posted by a310pilot View Post
I don't understand "what's in it for them" comments.

Who is to say... this little gesture might make a long life customer out of him? You never know and from marketing stand point. It works. next thing you know he could be telling all his family, friends, coworkers, online forums of what just happened and how nice Etihad guest services are... might even change how I view Etihad guest services. LOL

Besides Eithad card won't be much benefit to him if he won't fly Etihad. so even if he gets his next tier. if he don't fly Etihad or etihads nest of airlines this card will be worthless to him. So who ultimately wins?
I agree on the marketing aspects but OP was implying that he was entitled to this (asking if Etihad would honor it) and in my experience attitude can make a huge difference. Assuming he is only 800 miles short it is a reasonable assumption that he will get the card anyway after the trip
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