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Old Nov 26, 15, 1:07 pm
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,595
some top properties are completely nonrefundable, or only refundable if they resell

most hotels/reservations have no/minimal up front, so thats why 'credit at checkout'

can always talk to (management at) property rather than amex PTS/CTS
also, US PTS/CTS allows travel agents to make FHR reservations for clients
Kagehitokiri is offline