Originally Posted by
MileageGoblin
On the weekends they can certainly run dry of Visas at CS desk when the mall office is closed. Did you bother to read my post for comprehension where I posted I've experienced this?
I said it was unlikely that the SM was completely dry. If mall manager went home early, or info CS got sick, then that would be bad luck. Based on time of day it can be wise to call. I've gone when the CS was on lunch break. Each mall has variations, but it is still unlikely the mall is completely dry even though it may be hard to find someone to help.