FlyerTalk Forums - View Single Post - AAdvantage Changes for 2016 - DISCUSSION, REACTION & POLL
Old Nov 17, 15, 1:54 pm
Join Date: Dec 2008
Location: WAS, LAX
Programs: AA EXP, AS 75K
Posts: 1,286
Email I just sent to AAdvantage:

"Wow, AAdvantage, from first to worst in 2016. So now you have a frequent flyer program that mirrors Delta and United but your operational efficiency is at the bottom, it routinely takes 45 minutes to an hour to receive bags (with no guarantee), your premium cabin food has been downgraded, your US Airways planes have no power, no AVOD, no MCE etc, etc.

"Tell me: why on God's green earth should I choose to fly with you? Understand that, based on increased mileage requirements for awards and massively decreased mileage earning, I will be looking very hard at switching carriers and will strongly encourage friends and business partners to book away from AA. After all, if AAdvantage is the same as all the others, then we might as well book with the much better airline - which, for the past several years, has been Delta."

Forgot to mention that, with a greater number of partners, availability is generally better when redeeming on UA and DL. Very dumb move by AAdvantage - no competitive edge remaining.
flyingmusicianlax is offline