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Old Nov 17, 2015, 1:52 pm
  #95  
Matthew_22
 
Join Date: May 2015
Location: London
Programs: QF Platinum, BA Gold, HH Diamond, Raffles Ambassador
Posts: 152
Am I the only person who thinks taipeiflyer's account doesn't really fit what's actually happening in the video?

In his version of events, he claims he's justifiably upset because of a staff members inaction to the assault and unwillingness to do anything about it. Yet in the video he's clearly yelling & swearing about a mistake (presumably his buggy fiasco) which has caused him to be late, and demanding that this be 'fixed'

…You guys are the ones that screwed up
fix the situation
We're two hours late, thats what you need to fix
(His Australian companion) You missed our flight

I'm not saying the assault didn't happen, or that CX probably didn't try and sweep it under the rug somewhat, but it would quite clearly seem that this particular part of his tantrum is due to his anger at missing his flight/being late, and his view that it was a CX's incompetence which caused it. And maybe it was, but none of this is justification to arrogantly yell obscenities at a staff member like that.
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