Originally Posted by
Hontus
Congratulations on your launch and best of luck.
I am sure that you are familiar with a product known as Skyroll, which has been around for many years. Unfortunately, the reviews of Skyroll indicate that suits come out with more wrinkles, as opposed to less. Since your product is the same concept as Skyroll, please explain why your product is different and will yield better results.
It is appreciated that you offer a money back guarantee. My closet is filled with luggage that has not lived up to its promise. However, it is not realistic for a customer to receive the product, test it on a trip, and return it within 7 days. A 30 days money back guarantee would be much more practical, especially at the relatively high retail price your bag. If you are willing to stand behind your product claims with a 30 day return policy, I (and certainly others) would be willing to give it a try.
Please advise.
Thank you.
Hello Hontus,
thanks for your question. There is actually a HUGE difference of our product to the skyroll: Skyroll makes you literally roll and press the heavy suitcase over the suit. (and then even strap it down strongly to make sure it does not fall off....
VOCIER however, we have eliminated the pressure component! we do that by having kind of a double floor around all of the inside compartment - this double floor "reserves" space for the suit and thus pressure is limited or eliminated.^
Hence the reason why we say the suit is "gently curved around the interior compartment" as opposed to "rolled" - a difference in words only it might seem, but a very important detail with much better results in the real world.
You can try and order it, if you do not like it (even after the first try), get your money back, of course!!!
please also note: we have recently changed to a 100-day money back policiy, see:
https://www.vocier.com/cart/
We are a really small company but we are proud of our customer service. If there is a problem on the road, we have once arranged a new luggage to be sent directly to the hotel where the customer was so he had his replacement in no time.
If your main concern is the suit result, we have sold hundreds and not once have we received one back because of wrinkled suits. People who keep our tips on how to pack (as seen in the video or on
www.vocier.com/how-to-pack) usually have very satisfying results.