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Old Nov 14, 15, 8:14 am
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,319
Originally Posted by taipeiflyer View Post
With all due respect, I have traveled through HKG 80+ times and will usually arrive at the gate 10 mins before the gate closes- had never been an issue until that time. We requested a buggy more than 20 mins before departure. We requested it 15 mins before the GATE was to close, not 15 mins before departure.
Sorry... Gate closure is NEVER 10 minutes before SDT (scheduled departure time)...

Gate close when ALL passenger are boarded (and documentation work is done) but not a hard coded 10 minutes before departure. So if you keep arriving 10 minutes before departure, you are always the determine factor of what's the actual departure time is

To ensure on-time departure, captain has absolute power to close the door earlier than 10 minutes before departure as you think because as stated on the boarding pass, in Jan 2014, you should be at gate 20 minutes before departure else you risk denial for boarding
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