FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee

Nov 11, 2015, 11:25 am

#7218

Boddingtons

Join Date: Sep 2006

Location: Arrecife

Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB

Posts: 2,441

Quote:

Originally Posted by maclover

Looking for board advice

I'm willing to book a stay in HKG:
IHG lowest rate is "Double11 promotion" at 5.164HK$ but it prepaid and non refundable
IHG lowest refundable rate is "Advance Purchase" at 6.541HK$

Booking.com is offering a refundable (same as IHG Advance Purchase) rate at 5.164HK$

IHG brg team say my request isn't valid as they offer the same rate. But I'm looking for a refundable one!

What do you think?

Thanks
maclover

You need to book the lowest available rate on IHG.com irrespective of whether that rate is refundable or non refundable.

Concerning your claim, the third party is not offering a lower rate than what IHG is offering on ihg.com, it is the same, cancellation policies aside.