FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee

Nov 10, 2015, 4:43 am

#7216

nacho

FlyerTalk Evangelist

Join Date: Aug 2010

Location: CPH

Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG

Posts: 11,071

Quote:

Originally Posted by daruda

Think I got my first refund of a stay 3 weeks ago.
However it is €45 less than the rate I paid.

I guess due to bank fees?

Does the rest in Europe experience the same? It seems they do the refund based on a US account and that's giving the high transaction fees.
Is it possible to get the refund on a mastercard?

Regards

Definitely bank fees - IHG doesn't pay any fee when they wired money back, also they wired in USD, so if your account is not USD your bank will charge you a conversion fee.