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Old Nov 3, 2015, 9:33 am
  #11  
glx
 
Join Date: Oct 2011
Location: NYC
Programs: UA GS, SPG Plat, National EC Executive (Replaced Hertz), Hertz PC (Retired)
Posts: 724
It disappears any time anything "custom" has been done for an award redemption. Call and they'll cancel it. Happens to me from time to time and started happening long before the new website.
glx is offline