Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,269
UA policy for holding flights?
Currently sitting on my flight home after a long flight from Tokyo - they have delayed the flight waiting for 7 connecting passengers - this is the last flight from ORD tonight. To be honest I am quite pleased to be waiting - I think it's the right thing to do - but it got me to thinking (since I've missed SO many flights by a few minutes here at ORD) how does UA decide when its worth holding a flight - and when it's not? Not looking to start a UA bashing thread - just genuinely interested.....