Originally Posted by
noubliepas
My stay here last night was a bit hit and miss, no upgrade as a diamond, and the amount of time spent waiting for food in the restaurant and room service was just unbelievable.
The exec lounge is nice and amazing views, but my overall impression wasn't as good as Hilton Buenos Aires a few days earlier
very similar experience - I did take a moment to email the GM as it is a shame that diamond guests do not receive a more consistent experience. food took an incredibly long time too..