oysterhead43

Hi, first post, been lurking for awhile...I recently flew TYS-DFW-SFO, and the miles for the DFW-SFO leg are missing. I've called the Platinum desk a few times and both agents (one was rude as hell, BTW) say that I'm not on the flight manifest. I definitely got to SFO, and I had zero delays / hiccups on the way out. (return was a much different story, I went thru DFW during the Oct 22/23 meltdown, Geez).

The only hard documentation is have is my baggage tag. No ticket (who the hell keeps tickets anyway).

Anyone had cases where they were mysteriously missing from the manifest? Agents act like there's NO way the manifest is incorrect. This was the day after the US AA merger (Oct 18). Feels like an episode of lost.

Thanks.